Refund policy

Purchasing & Returns Terms

Merchandise may be returned for any reason within 15 days of receipt of the order, after that only damaged or defective items may be returned. All merchandise must be in resellable condition unless damaged or defective, items cannot be returned if worn or washed. A 20% re-stocking fee applies to all returns. Original shipping and handling costs cannot be refunded unless it is an error on Webstore’s part. To return an order, please write the reason for the return on a copy of the invoice and include it with the order. Please mail all returns to:

Control Industry Inc.
ATTN: Returns
16921 South Western Avenue, Building 300
Gardena, CA 90247 USA

Please include a phone number and/or email address so that we may contact you if necessary. For further questions, please contact us at info@controlindustry.com